Privacy Policy

This Privacy Statement governs and applies to anyone accessing or using the websites located at www.timelesssilhouette.com. Timeless Silhouette ("we," "us," or "our") respects your right to privacy. This policy outlines what personal information we may collect, how we use this information, and other important topics relating to your privacy.

 

1. INFORMATION WE COLLECT

Timeless Silhouette will only collect personal information (such as name, address, phone number, or email address) that you voluntarily provide through our website or via email. Our website may track and collect general information about visits. While IP addresses (Internet addresses of computers) may be logged, users remain anonymous. We analyze this data for trends and statistics, such as what parts of the website users visit, time spent on the site, and geographic locations. We do not link IP addresses to any personally identifiable information.

In addition, we may request and collect personal information when you make a purchase, interact with us on social media, participate in promotions, or contact customer care. The types of personal information collected will vary based on the method of interaction.

 

2. PERSONAL INFORMATION YOU PROVIDE TO US

We collect and store any information you knowingly provide to us. This may include:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing information and payment details (for order fulfillment)
  • Username and password for Timeless Silhouette membership
  • Purchase history and shopping preferences
  • Information from social media interactions
  • Location or geographic data when using mobile versions of our website or apps
  • Other details that may be submitted or provided through third parties.

3. WHY DO WE COLLECT YOUR PERSONAL INFORMATION?

Timeless Silhouette collects your personal information to provide our products and services. This includes processing your orders, tracking purchases, and understanding customer preferences to improve our services. We may also use your personal information for internal purposes such as tracking order status, promotions, or analyzing trends to enhance our clothing collections.

 

4. CONSENT TO COLLECT PERSONAL INFORMATION

Your personal information is collected with your consent, such as when you create an account, make a purchase, or sign up for special offers. We may request additional consent for specific purposes, such as marketing, but only with your agreement. Your information is used to manage our business relationship with you, and sensitive data is subject to stricter privacy regulations.

 

5. RECORDKEEPING OF YOUR PERSONAL INFORMATION

We may retain records of transactions and personal information for business purposes, such as:

  • Internal accounting and order management
  • Sending information regarding your account or order status
  • Responding to inquiries and customer support
  • Promotions and special offers
  • Improving our product offerings and website
  • Administering sales records and competition entries
  • Providing information about our brand, products, and promotions

Third parties may be engaged to assist with these services, such as product delivery or running promotions. Timeless Silhouette ensures these organizations manage personal information according to this policy.

 

6. PROTECTION OF YOUR PERSONAL INFORMATION

We take reasonable measures to secure your personal information, whether stored electronically or physically. These include secure data storage and protection against unauthorized access. While we strive to protect your data, we cannot guarantee complete security, but we will notify you promptly in the event of a data breach.

 

7. DISCLOSURE OF YOUR INFORMATION

Timeless Silhouette does not share your personal information with unaffiliated third parties for promotional purposes. However, we do work with third-party payment processors and shipping companies to complete your orders. These parties have limited access to your personal data only to fulfill specific services.

We use advanced security technology to protect your information during payment transactions. While we take steps to protect your personal data, we do not guarantee complete security and encourage you to take precautions with your information.

 

8. LEGAL DISCLOSURE

We consider the information we maintain confidential and only disclose it when required by law or as part of legal processes. We may disclose personal information to service providers, law enforcement agencies, or others when formally requested, such as in response to a court order. In the event of a sale or merger of Timeless Silhouette, your information may be transferred to the new owner, with notice provided to you via our website.

 

9. ACCESS TO YOUR PERSONAL INFORMATION

You have the right to access the personal information we hold about you. Upon verification of your identity, we will provide access to this information within a reasonable time. Should you find any inaccuracies in your data, we will promptly update or correct it upon your request.

 

10. USER-GENERATED CONTENT

Any personal information or content you voluntarily post in public forums, such as reviews or social media posts, becomes publicly available and can be collected and used by others. Timeless Silhouette is not responsible for any personal information shared in this way.

 

11. CHILDREN

Our website is intended for users 13 years of age and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

 

12. AGREEMENT TO TERMS & CHANGES TO THIS PRIVACY POLICY

By using timelesssilhouette.com, you consent to the collection and use of your information as outlined in this Privacy Policy. We reserve the right to modify this policy at any time. Any changes will be posted on our website, and we encourage you to review the policy periodically.